1. Introduction

At Virtual MedSec Solutions, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, complete a contact form, or use our services.

2. What Personal Data We Collect

We may collect and process the following personal information:

• Full name

• Email address

• Telephone number

• Company or practice name

• Any information voluntarily submitted via our website forms or emails

• Additional information provided in connection with service inquiries (which may include patient or healthcare-related data, if applicable)

3. Why We Collect Your Data

We collect and use your personal information for the following purposes:

• To respond to inquiries submitted via the website or email

• To provide quotations or information about our services

• To deliver contracted services and maintain client communication

• For billing and administrative purposes

• To improve our website and service offerings

We do not use your data for marketing unless you opt in.

4. How We Protect Your Data

We use appropriate technical and organisational measures to safeguard your information:

• Encrypted storage and secure access controls

• Password-protected systems and devices

• Limited access to personal data (authorised personnel only)

• Regular reviews of our security practices

5. How Long We Store Your Data

We retain your data only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with our legal, contractual, and regulatory obligations

Contact details provided through the website are typically stored for no longer than 12 months unless ongoing communication or services are established.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data (in certain circumstances)

• Object to or restrict our processing of your data

To exercise any of these rights, please contact us using the details below.

7. Contact Information

If you have questions or concerns about how we handle your data, or if you would like to exercise your data protection rights, you can contact us at:

Virtual MedSec Solutions
Email: Info@VirtualMedSecretary.co.uk

8. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website. We encourage users to review it periodically.

Effective Date: 29/04/2025
Version: 1.0