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Our Services

At Virtual MedSec Solutions, we offer flexible, confidential, and expert virtual support, tailored to meet the unique needs of healthcare professionals. Whether you're looking for targeted assistance with specific tasks or comprehensive, all-inclusive practice management, our services are designed to streamline your operations and ensure everything runs smoothly.

​Our Comprehensive Healthcare Administration and Support Services

Patient Intake Management

(Scheduling appointments, updating patient records, new patient onboarding)

Inbox and Communications Management

 (Handling emails, calls, patient queries professionally)

Billing and Invoice Support

(Raising invoices, chasing payments, liaising with insurance companies if needed)

Medical Transcription & Report Typing

(Accurate and confidential transcription of letters, notes, and reports)

Document Handling

(Organizing referrals, medical documents, and secure file storage)

Compliance and Data Protection

(Ensuring all processes are GDPR-compliant and confidentiality is maintained)

Clinician and Patient Coordination

(Managing clinician calendars, patient follow-ups, reminders)

System Management

(Proficient use of DGL, EMIS Web, Docman, Google Workspace, and other platforms)

Real-time Virtual Assistance

(UK time zone support for seamless, on-demand help)

At Virtual MedSec Solutions, we offer a wide range of specialized services to ensure the seamless operation of your practice. Our expert team provides efficient, confidential support tailored to your needs, allowing you to focus on patient care.

Plans & Pricing

  • Lite Admin

    300UK£
    Every month
    Ideal for consultants seeking essential admin support, the Lite Admin package provides a streamlined solution for everyday tasks, including:
     7 day free trial
    • Appointment scheduling
    • Patient email follow-ups
    • Basic document formatting
    • Secure email and file management

  • Full Support

    550UK£
    Every month
    Perfect for growing practices in need of consistent, reliable assistance, the Full Support package includes all Lite Admin services, plus:
     7 day free trial
    • Medical transcription (clinic letters & reports)
    • Invoicing and billing support
    • Basic patient phone communication
    • Priority response within the same working day
    • Monthly activity reports

  • Practice Partner

    1.000UK£
    Every month
    Designed for busy consultants or clinics seeking comprehensive, full-time support, the Practice Partner package includes all services from our other packages, plus:
     7 day free trial
    • Full practice administration management
    • Patient follow-ups and reminder coordination
    • Liaison with insurance companies and hospital administration
    • Optional weekend cover
    • WhatsApp or real-time communication for immediate support
    • Weekly reports and calendar reviews

Book Your Free Consultation

Let’s Build the Right Support for Your Practice

Every healthcare practice is unique, and so are your administrative needs. That’s why we offer a free, no-obligation consultation to better understand your specific requirements and explore how Virtual MedSec Solutions can provide the support you need.

In our 20–30 minute session, we’ll discuss:

  • An overview of your current administrative setup

  • Key challenges you're facing

  • Tailored services and support options for your practice

  • Any specific systems or processes you use

  • The next steps for getting started

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